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Category: Legal Stuff

Before you book with us there are a few things you need to know: 

There is a minimum booking of two nights.

Children up to 12 years old will be charged a 600THB per night per child supplement. Children over 12 years old are considered adults.

You will be required to pay a deposit against key loss, mobile phone loss, breakages, unpaid bar bills and any other monies owing to us upon your departure. The deposits are as follows: one bed villas and studio 3000THB, two bed villas 4,000 THB, 3 bed villas 5,000THB.

Any persons under the age of 19 years (the age of majority in Thailand) may not be left in any of our villas or elsewhere within the grounds of Anankhira Villas without the supervision of an adult, particularly around the pool area. Anankhira Villas accepts no responsibility for any unsupervised minors.

We love animals but sorry no pets are allowed at Anankhira.

To help you choose the right place for your stay on Koh Tao, you need to know that Anankhira is not suitable for people with mobility issues.  

Check the ferry times before booking so you know that you will be able to catch a ferry to the island for the first night of your stay. 

Please ensure that you read our Cancellation Policy as by booking you are agreeing to the terms and conditions of this policy. 

We strongly advise that you take out travel insurance. In the unfortunate situation that after having booked you are unable to visit us, we will be happy to provide documentation to your insurers to help with your claim.

All rates and payments are in Thai Baht (THB) and are per villa/studio/apartment per night and include local taxes, transport to the resort and free wifi.

All villas have a weekly maid service.

Currently we are not offering breakfast.

Check In time for all villas is 12 noon and Check Out is 10am. 

PLEASE ENSURE THAT YOU DECLARE TO US THE CORRECT NUMBER OF ADULTS AND CHILDREN WHEN MAKING YOU BOOKING AS FAILURE TO DO SO WILL RESULT IN US CHARGING YOU THE ADDITIONAL COSTS ON ARRIVAL OR,  OFFERING YOU MORE SUITABLE ACCOMMODATION AT THE RATE THAT THE ACCOMMODATION IS USUALLY CHARGED OR IF ALTERNATIVE ACCOMMODATION IS NOT AVAILABLE AND WE WE DEEM THE ACCOMMODATION UNSUITABLE FOR THE NUMBER OF GUESTS THAT HAVE ARRIVED,THEN WE WILL HAVE TO TURN YOU AWAY AND YOUR BOOKING FEE WILL NOT BE REFUNDABLE.

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Category: Legal Stuff

PLEASE READ THIS CAREFULLY 

If you cancel 24hours before your arrival you will be charged for the first night's accommodation. If you cancel more than 24 hours before your arrival you will not be charged.

  • Please note there is no refund for early check out. 
  • Please ensure that you have an appropriate level of travel insurance to cover your costs in the event that you are unable to visit us for whatever reason or if you should require any medical attention during the course of your holiday..
  • Please make sure that your transportation arrangements in Thailand will allow you to arrive at Koh Tao on the day of your booking.
  • If you wish to cancel your booking please CONTACT US.

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Category: Legal Stuff

These terms and conditions form the basis on which you can use our website. Please read them carefully as they contain important information.

GENERAL TERMS AND CONDITIONS

This website is owned and operated by Anankhira Villas. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

1. OWNERSHIP OF RIGHTS 

All rights, including copyright, on this website and its contents are owned by Anankhira Villas. Any use of this website or its contents, including copying or storing in part or whole is prohibited without our express written permission. You may not modify, distribute or repost anything on this website for any purpose without our express written permission.

2. ACCURACY OF CONTENT

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing. In the event we find an error on our website that may affect your booking, we will notify you immediately via the quickest means possible that you have made available to us.

3. DAMAGE TO YOUR COMPUTER

We always try to ensure that this website is free from viruses and/or defects. However, we cannot guarantee that your use of this website, or any websites accessible through it, will not cause damage to your computer. It is your responsibility to ensure that the right equipment and/or software is available to use our website. Except in the case of negligence on our part, we will not be liable to any person for any loss and/or damage which may arise to computer equipment as a result of using this website.

4. AVAILABILITY

All bookings are subject to acceptance and availability. If the booking you have made is not available, we will contact you by the quickest means possible that you have made available to us (usually email if you have given us details). You will have the option to either wait until such time as a villa may become available, or to cancel your order.

5. RATES AND BOOKINGS POLICY

When you place an order with us you are accepting our Booking Policy and our Cancellation Policy as displayed on our website or any of our partners websites.

6. ORDERING ERRORS You are able to correct errors on bookings to the point at which you submit and pay. If you realise/notice an order error after this point you must notify us by email immediately to This email address is being protected from spambots. You need JavaScript enabled to view it..

7. PRICES The prices payable for our villas is set out on our website. Every effort is made to ensure the accuracy of our prices and they are correct at the time of entering the information.

8. PAYMENT TERMS

Payment is required as part of our checkout system and orders will not be processed until they are fully paid for. We accept no liability if your card is declined and/or you give us incorrect payment details.

9. ACKNOWLEDGEMENT OF YOU ORDER You will need to provide us with your email address as part of our ordering process. We will use this to notify you by email as soon as possible to confirm receipt of your order.

10. CANCELLATION RIGHTS

10.1 Cancellation Policy If you cancel your booking less than two weeks before your arrival date then you will be charged the full booking price. If you cancel your booking more than two weeks before your arrival date the cost of your booking will be refunded and an administration charge may be deducted.

  • Please note there is no refund for early check out. 
  • Please ensure that you have an appropriate level of travel insurance to cover your costs in the event that you are unable to visit us.
  • If you wish to cancel your booking then please use our Cancellation Form.

10.2 Distant Selling Regulations

You have the right to a 7 day cooling-off period during which you can cancel your booking and obtain a full refund.

10.3 Cancellation By Us

We reserve the right to cancel your order up to fourteen days before arrival at our discretion or if we no longer have available the villa you have booked or the villa was listed at an incorrect price due to a typographical error or an error in the pricing information If we do cancel your order we will notify you by the quickest means possible that you have made available to us and we will credit your account any sum deducted by us as soon as possible but in any event within 30 days of the cancellation of your order.

11. MINORS

Any persons under the age of 19 years (the age of majority in Thailand) may not be left in any of our villas or elsewhere in the resort without the supervision of an adult, particularly around the pool area. Anankhira Villas accepts no responsibility for any unsupervised minors.

12. LIABILITY

12.1 Limitation Of Liability Both parties shall only be liable under these terms and conditions for losses that are a reasonably foreseeable consequence of the relevant breach of contract.

12.2 Compliance With Regulations And Legislation  Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit an rights you might have as a consumer under application local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death of personal injury.

12.3 Limitation of Rights Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under the application of local law or other statutory rights that may not be excluded or in any way exclude or limit our liability to you for any death or personal injury.

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Category: Legal Stuff

At Anankhira Villas we are committed to protecting the privacy of anyone using our website and the confidentiality of any information that you provide us with.

DATA PROTECTION ACT 1988

Anankhira adheres to and complies with the Data Protection Act 1988 in all our dealings with your personal data.

USE AND COLLECTION OF PERSONAL DATA

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you choose to join our mailing list you will you will be asked to provide certain information such as your contact details. We may use this information to: Register you with our website and to administer it; issue you with information about our resort and special offers. We do not share your information with any third parties

COOKIES

Our website uses cookies to help keep track your booking. You must accept our use of cookies in order for our site to function correctly. No personal information is stored in the cookies our website generates and you can safely delete cookies from your computer when you have finished using our website. Anankhira does not share cookie details with other parties.

SECURITY

Whilst we endeavour to take all reasonable steps to protect your personal information, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

GENERAL

As defined in the Data Protection Act, you have the right to see personal data that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be made in writing to : Manager, Anankhira 15/104 Moo1, Koh Tao 48360, Surat Thani Province, Thailand.